Tiki Bar Central Information
About us: Tiki Bar Central has been in business since 1995. We bring an easy & fast shopping experience to the internet by using third party shippers we are able to sell items at reasonably lower price. We deal with quality reputable companies, such as Amazon for affiliate shopping. We do the research for the consumer and create web sites that bring associated items together. Items found on our Bamboo Tiki Bars & Furniture page can be purchased directly from us and we accept Paypal as payment. When you click on the Paypal link you will receive instructions on how to pay. You do not need to have a Paypal account to place an order. You can use Visa, Mastercard, American Express. Please feel free to email us for the fastest service or call: 1-530-845 - 5733 and leave a message.
All returns and/or warranties are set by and through the manufacturers, importers and builders. Tiki Bar Central is not responsible for these policies, we just explain what is offered by them. Tiki Bar Central is a drop ship company so we do not inventory products or replace them. All returns are done through the manufacturer, importers and builders. Items under warranty are through the builders not Tiki Bar Central.
Items purchased through Amazon, please see Amazon return policy.
Bamboo Furniture, Tiki Bar (here) and Bamboo items purchased from Tiki Bar Central can be returned within seven days of purchase. Please email us and we will issue an RA number. Customer is responsible for shipping to and from and a 20% restocking fee applies. This excludes any Amazon items on the page. Please see Amazon returns for their policy.
Tiki Supplies including any Bamboo furniture - PLEASE INSPECT YOUR ORDER IMMEDIATELY UPON ARRIVAL. DO NOT DISPOSE OF THE BOX OR ANY PACKAGING MATERIALS UNTIL YOU HAVE INSPECTED YOUR ORDER AND ARE SATISFIED WITH THE PRODUCT YOU HAVE RECEIVED. * If you accept the shipment by the freight company and sign off on the bill of lading, the shipment is considered totally free of damage. Please inspect the items prior to signing the paper work or bill of lading to ensure that the shipment did arrive in acceptable condition with no damage. Damage claims cannot be submitted to the shipping company or Tiki Bar Central after the customer signs off on the paperwork or bill of lading for that shipment. Damage: In the event damage is apparent at delivery, it is imperative that you immediately contact our customer service department. Our customer support personnel are experts at handling and resolving damaged shipments, but we urge you to notify us in a timely manner. Proper notation of damage (“bag torn,” box crushed”, etc. will suffice) on the delivery receipt will help to ensure our ability to fully refund or replace your purchase. Carrier regulations require notification of a damaged shipment within 15 days after receiving the shipment.
Color variations occasionally occur in bamboo, however, this is a natural characteristic and not a product defect. Bamboo is subject to cracking and splitting just like any other wood product. TikiBarCentral.com cannot guarantee consistency with any of our bamboo products, but we try our best to offer the highest quality bamboo currently available on the market.
Bamboo poles and bamboo products are not returnable or exchangeable and are considered final sales. We cannot assume responsibility for customer ordering errors or contractor miscalculations. Freight charges are non refundable.
All product returns must have their return freight costs and any other related costs prepaid by the customer based on the shipping point of origin. Products must be in new and sellable condition in order to approve the return. Additionally, a 20% restocking fee will be added to returned merchandise.
Simply return your merchandise with the original paperwork and packaging within 15 days of receiving your order. We promise to process your request in a timely manner. Our LED Natural Lighted Palm Trees are backed by a 1 year FULL factory warranty. This trees warranty starts the date of purchase and covers the replacement of fronds that are damaged due to normal use. Acts of God, mother nature, animals and other problems, incorrect installation, or other not related to normal use of our products are not covered under our warranty. This does not cover buyer's remorse.
Tiki Bar Central reserves the right to replace or repair any warrantable parts at its discretion. Any returned part is subject to inspection and final approval by Tiki Bar central quality control staff member before replacement or repair.
Inbound shipping costs of returned parts will be at the customer or dealer's cost and non-refundable. If the part is deemed to be defective by Tiki Bar Central, the repaired or replacement part will be shipped back to the customer or dealer at Tiki bar Central expense.
If the part is found to be in good working condition or if the part is found not to be covered under this warranty for any reason, Tiki Bar Central will notify the customer and / or dealer of such determination and request instructions for further handling of this part.
Shipments of the unwarranted part back to the customer / dealer will only be at the customer / dealer's expense, and any such unwarranted part not claimed by the customer / dealer within 30 days after notification by Tiki Bar Central shall become property of Tiki Bar Central.
Tiki Bar Central palm tree warranty does not cover the cost of any additional labor costs incurred by the customer / dealer in connection with a damaged part or installation of a replacement part. Tiki Bar Central expressly disclaims liability for any incidental or consequential damages or costs monetary or otherwise arising directly or indirectly from any defective part.
In the event the customer needs to return a Tiki Bar Central palm tree part or component under this warranty, please contact Tiki Bar Central at email@example.com and request a Returned Goods Authorization (RGA number).
Proof of purchase, including date or purchase, will be required and should be sent by email.
Portable Tiki Bars can be returned within 7 days of receiving product. A refund will be made minus all shipping charges. Please call with any UPS damages for replacements on damaged parts. A 20% restocking fee will be charged.
PLEASE BE SURE ABOUT YOUR ORDER BEFORE YOU PLACE IT. Shipping is very expensive with the current fuel charges and all returns shipping costs are the responsibility of the customer. We DO NOT guarantee shipping arrivals. We quote the customer what the shipping company quotes us and can not be responsible for late deliveries due to unforeseen issues like weather, traffic, construction etc...
Shipping: Items purchased through Amazon, please see Amazon shipping policy.
Items on the Bamboo Tiki Bars & Furniture page will be shipped from CA within 2 - 5 business days. Larger items will be shipped freight. Please contact us immediately if items are received damaged. Some items ship within 5 - 10 business days, if you need the item in a hurry please let us know and we will try to ship asap or you can pay for 2 day or overnight shipping.
In no event will Tiki Bar Central be liable for any loss or damaged items during shipping but will assist in filing a report with the carrier that has made the delivery.
Cypress Tiki Bars & Huts will be delivered to your home or business anywhere within the continental USA by freight truck. This is only for The Pentagon, 4' x 4' and 4' x 6'. Once delivered it is up to the customer to transport from the truck to it's final destination, the truck driver does not set up for you. The customer will then finish assembly of which instructions are included. Please see the shipping chart for prices and more information. Tiki Bar Central is not responsible for delivery, set up or warranties of the Cypress Tiki Huts. Please contact the builder for any issues or the freight company chosen for freight issues.
Due to shipping dead zones, additional charges may apply.
Advertising: If you wish to advertise on the this site or any of our other sites, please email us for information.
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